Trust center

Security, by architecture.

ATC Quest is the only enterprise LMS where data residency is a property of the architecture, not a contract clause. Below: the controls, the certifications, and the incident process.

Security pillars

Six controls every customer asks about

Deployment isolation

On-premise, private-cloud, hybrid, or air-gapped — your call. Workforce data never crosses a vendor boundary unless you explicitly want a hybrid configuration.

Encryption

TLS 1.2+ in transit (HSTS preload eligible). AES-256 at rest. Argon2id password hashing (bcrypt fallback). End-to-end signed audit reports.

Authentication

SAML 2.0 / OIDC SSO with major IdPs (Azure AD, Okta, Google Workspace, Auth0). MFA enforceable per-tenant. SCIM 2.0 user lifecycle.

Tamper-evident records

Each completion / assessment / audit entry is cryptographically signed by the deployment certificate. Hash chains let auditors independently verify records weren't altered after the fact.

Independent testing

Quarterly third-party penetration testing. Annual code audit. Continuous SAST / DAST in CI. Public vulnerability disclosure program.

Privacy by design

On-premise = data never leaves your network. We do not train external AI models on customer content. Cohort-level analytics by default; individual data only with explicit access policy.

Compliance

Frameworks aligned + certifications status

FrameworkStatus
DPDPA 2023Compliant by design. Grievance officer designation supported.
HIPAAOn-prem deployment ensures PHI never leaves your network. BAA available.
GDPRSCCs for EU/UK transfers when applicable. Data subject rights handled in-platform.
ISO 27001Aligned. Certification track in progress (target 2027).
SOC 2 Type IIIn progress (target 2026 H2). Type I available for review.
NABHLearning record format aligned for healthcare deployments.
RBI cyber frameworkWorkforce data localisation by default for India BFS deployments.
IATF 16949 / ISO 9001 / 14001 / 45001Audit-ready training evidence for manufacturing customers.

Detailed evidence packs (SOC 2 Type I report, pen test summary, encryption documentation, sub-processor list) available under NDA on request.

Incident response

Five-stage process; 72-hour notification

  1. 1

    Detection

    Continuous monitoring (24/7) on production deployments. Customer-side incident reporting via [email protected].

  2. 2

    Triage

    Within 1 hour of report acknowledgement. Severity classification per industry standard (P0–P4).

  3. 3

    Containment

    Immediate isolation of affected component; rollback to last-known-good state if applicable.

  4. 4

    Notification

    Customer notification within 72 hours of confirmed personal-data breach (DPDPA / GDPR aligned).

  5. 5

    Post-mortem

    Root-cause analysis + remediation plan delivered within 14 days; corrective actions tracked to closure.

Vulnerability disclosure

Found something? Tell us.

We honour responsible disclosure. Email [email protected] with details. We acknowledge within 24 hours, triage within 72 hours, and credit researchers in our security advisories (with permission). For sensitive disclosures, our PGP key fingerprint is published at /.well-known/security.txt.

  • • Out of scope: theoretical attacks, missing best-practices headers, low-impact issues without proof of impact.
  • • In scope: authentication / authorisation, injection (SQL / NoSQL / command), XSS, SSRF, data exfiltration, business logic flaws.
  • • We do not currently run a paid bug bounty; recognition + advisory credit only.

Need our SOC 2 Type I report or sub-processor list?

Available under NDA. 30-min security review with our team to walk through architecture and controls.

Email [email protected]